Artesian Elite Control System Parts
Every Artesian Elite (2019 and newer) and every 2013–2018 Platinum Elite runs Balboa BP-family controls; 2007–2012 Platinum Elites ran Gecko — the label on your spa pack inside the cabinet tells you which.
Shop: Control Panels | Circuit Boards & Spa Packs
More Artesian Elite: Misc Parts | Filters | Pillows | Heaters | All Artesian Elite Parts | Resource Center & Manuals
While You’re Here: Platinum Elite Parts | WiFi Retrofit
Artesian Elite Control System Parts — Diagnosis & Fitment Guide
This is the hub for everything that runs your spa: control panels (Artesian calls them topside controls — the touchscreen or button unit on the top rail, plus the auxiliary pump-switch panels at the seats), circuit boards and spa packs, daughter boards, WiFi modules, temperature sensors and fuses. Start with the symptom. A dead, dim or scrambled display, or a touchscreen that stopped responding, points at the control panel. No heat, no power, a tripping breaker or a message code with a working display points at the circuit board or spa pack, the heater or a sensor.
Three control generations, one catalog. Artesian Elite 2019 and newer runs a Balboa MBP-series pack with a touchscreen panel; the 2013–2018 Platinum Elite ran the Balboa BP Platinum system with a button panel and then a Spa Touch panel, and the factory superseded several of its boards and panels with the Artesian Elite versions — so many Platinum Elite owners shop this category exactly as Artesian Elite owners do. The 2007–2012 Platinum Elite ran Gecko electronics (in.k lo-profile panels, in.therm heater), which the factory no longer lists; Gold and Platinum Class spas before that are older still. Your spa pack label names the system.
Gecko-era and earlier owners: we will not sell you a part that does not exist. When a pack or panel is obsolete, the honest fix is a control system upgrade — a current pack, matching panel and heater in one move. Upgrade paths exist and are specified per spa, not per brand name. Send photos of your pack label, equipment bay, panel and serial number through the form below and we will spec what fits.
While the cabinet’s open: you are looking at the parts that most often fail next — Heaters | Circulation Pumps
Repair done? Before you refill: Fresh Filters | Water Care & Sanitizing
Visit the Artesian Elite Resource Center for part guides and troubleshooting, or download your Artesian Elite Owner’s Manual (2019 and newer) or Platinum Elite Owner’s Manual (2008–2018).
Artesian Elite Control System Parts FAQs
✅ Not Sure Which Control System Part You Need? Verify Before Ordering
Artesian Elite part compatibility varies by model year, serial number, control system generation and part revision.
To help us identify the correct replacement, please send clear photos of:
- Your control panel face and display
- Your spa serial number sticker
- The circuit board or spa pack label, if accessible
- The equipment area, if accessible
EZ Hot Tub Parts can confirm fitment before you order and help you avoid costly returns.
